SIMANIS SRA: PT. Sarana Reswara Abadi Operational Management Digital Transformation (2024 - Present)
SIMANIS SRA (SRA Integrated Management Information System) is an end-to-end custom digital solution designed to optimize the operational efficiency of PT. Sarana Reswara Abadi since early 2024. Connecting field team mobile apps with a management web dashboard in real-time, this system has successfully transformed manual processes into fast, accurate, and transparent digital workflows.
Digitalizing PT. Sarana Reswara Abadi Operations with Custom SIMANIS SRA Solution
Background & Challenges PT. Sarana Reswara Abadi (SRA) is a dynamic company providing operational and business support services. Prior to 2024, field task management, particularly for EDC (Electronic Data Capture) maintenance, often faced constraints due to manual processes. Key challenges included low real-time visibility into field team job status, difficulty in monitoring technician visits, and non-centralized, time-consuming reporting processes.
Our Solution: SIMANIS SRA We designed, built, and maintained SIMANIS SRA as an integrated digital solution encompassing two main components:
1. Field Team Mobile Application Designed with a focus on ease of use (user-friendly), this mobile application empowers SRA field technicians with key features:
Module-Based Navigation: Clear main page with quick access to Cleaning, CCTV, EDC, and Profile modules.
Real-Time EDC Ticket Management: Direct access to the task list, complete with custom ticket details, merchant name , TID, status , and service type.
Search & Quick Action: Efficient ticket search features and action buttons for faster task completion.
2. Admin/Management Dashboard Serving as the operational control center, this web dashboard provides total visibility for the SRA management team:
PM (Preventive Maintenance) Progress Monitoring: Real-time statistics on task completion by status and visit completion percentage.
Visibility by Region & Service Point: Tracking operational progress Rwgion and Service Point.
Root Cause Analysis: Integrated reporting to help identify and analyze the most frequent operational issues.
Master Data Management: Centralized management of Regions, Manage Services, Service Points, Business Partners, Spareparts, and other service data.
Results & Impact (2024 - Present) Since implementation in early 2024, SIMANIS SRA has delivered significant operational impact for PT. Sarana Reswara Abadi:
Increased Ticket Management Efficiency: Response and completion time for EDC maintenance tickets have drastically improved due to the real-time tracking system and quick actions from the mobile application.
Total Operational Visibility: The management team now has an instant view of field work status, progress by region, and service point, enabling faster and more accurate decision-making.
Simplified Reporting Process: Operational data collection is now centralized and automatic, minimizing the risk of human error and saving time.
Scalability & Sustained Support: Since launch, the system has been continuously maintained, security-updated, and features developed to ensure ongoing relevance with SRA's business growth.